Shipping Information
Please Note: We DO NOT ship backorders. Any items that aren’t available at the time of shipment are automatically canceled off the order. Items depicted on our website or in our catalog may vary from their actual appearance. Variations in size, color, texture, and quality must be acceptable to customer and are not a basis for returning merchandise. If your order has not yet dropped to our warehouse, you may be able to make changes; however, since orders process very quickly, it is often not possible. Our fulfillment centers are fully automated, and when your order drops to our warehouse it is merged with many other orders on multiple conveyors. Any customs duties, taxes, brokerage or import fees are paid by the shipper. The shipper is the importer of record.
Standard Shipping & Handling
United States Addresses
Please allow up to 5 - 7 business days from the shipping notification date for delivery, unless otherwise stated above. Note: APO and FPO addresses are considered United States addresses when charges are applied.
| Order Total | U.S., U.S. Territories, APO and FPO Shipping & Handling |
|---|---|
| $0.00 - $25.00 | $7.00 |
| $25.01 - $50.00 | $8.00 |
| $50.01 - $74.99 | $9.00 |
| $75.00 or more* | Free |
*Subtotal must be $75.00 or more after discounts have been applied.
Canadian Addresses
Please be advised that customs fees may apply at the time of pick up or delivery for larger orders.
| Order Total | Canada Shipping & Handling |
|---|---|
| $0.00 - $25.00 | $15.00 |
| $25.01 - $50.00 | $20.00 |
| $50.01 - $74.99 | $25.00 |
| $75.00 or more* | Free |
*Subtotal must be $75.00 or more after discounts have been applied.
International Addresses
All orders are shipped via FedEx.
| Order Total | International Shipping & Handling (Outside the U.S. & Canada) |
|---|---|
| $0.00 - $25.00 | $25.00 |
| $25.01 - $50.00 | $30.00 |
| $50.01 - $74.99 | $35.00 |
| $75.00 or more* | Free |
*Subtotal must be $75.00 or more after discounts have been applied.
If I place my order today, when will it arrive?
Orders are typically fulfilled within 48 hours of order placement, Monday through Friday.
The Perler.com shipping facility is located in the United States. Standard shipping time to domestic addresses is 5-10 business days, depending on proximity to our facility. For our international customers, shipping may take up to 3 weeks.
Our facility will be closed in observance of U.S. national holidays, which may delay order processing. Perler.com is not responsible for order delays due to carriers or inclement weather.
Do you offer shipping to P.O. Boxes?
Yes, we use FedEx SmartPost to ship to United States P.O. Boxes. If you have entered a P.O. Box as your delivery address, please do NOT enter a street address. FedEx does not ship to P.O. Boxes for international orders. A complete street address must be provided at the time the order is placed.
IMPORTANT! Entering both a P.O. Box and street address will delay order delivery.
APO & FPO Orders
We use FedEx SmartPost to ship orders to U.S. military addresses. Enter the recipient's full name and address as usual and as State, select: Armed Forces Americas, Armed Forces Europe, or Armed Forces Pacific. For deliveries to Africa, select Armed Forces Europe.
Military addresses use the domestic U.S. shipping rates in the chart above.
International Orders
The shipper is the importer of record in the destination country and is responsible for any customs/import fees. International orders ship via FedEx. FedEx does not ship to P.O. Boxes for international orders. A complete street address must be provided at the time the order is placed.